Privacy Policy

PeakForce Labs LLC ("PeakForce Labs", "we", "our", or "us") operates the technical documentation and reference portal located at deliveryresearch.org. This Privacy Policy outlines how we collect, handle, protect, and process telemetry and institutional data in accordance with applicable data privacy laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect technical session information necessary for secure site delivery and laboratory telemetry:

• Technical Log Data: Internet Protocol (IP) addresses, browser type, operating system, referring URLs, request timestamps, and HTTP response codes.
• Inquiry Records: Institutional affiliations, professional email addresses, and specific batch/lot numbers submitted through analytical inquiry forms.
• Essential Cookies: Minimal functional cookies deployed solely for telemetry verification, load balancing, and anti-fraud monitoring.

2. Use of Information

Information collected is utilized exclusively for:

• Providing access to analytical reference standards documentation and HPLC methodologies.
• Responding to laboratory inquiries regarding Certificates of Analysis (CoA) and product specifications.
• Monitoring network integrity, mitigating automated bot abuse, and ensuring cybersecurity compliance.

We do not sell, rent, monetize, or disclose your corporate or laboratory data to third-party commercial marketing brokers.

3. Data Protection and Encryption

All data transmitted across our infrastructure is encrypted using Transport Layer Security (TLS 1.3). Access to technical inquiry logs is restricted exclusively to authorized technical personnel under strict non-disclosure obligations.

4. Your Rights Under GDPR and CCPA

Depending on your jurisdiction, you retain the following statutory rights:

• The right to access and obtain a portable copy of personal information held by PeakForce Labs.
• The right to request immediate rectification or erasure of inaccurate or obsolete records.
• The right to opt-out of optional telemetry tracking without restriction to core educational documentation.

To exercise statutory data protection rights, please direct formal written requests to our Data Protection Officer at: privacy@deliveryresearch.org.

5. Corporate Contact Details

PeakForce Labs LLC
Attn: Legal & Privacy Compliance
1209 Orange Street, Wilmington, DE 19801, United States
Email: support@deliveryresearch.org